Why is my Outlook email only showing newer than 12 months?

When Outlook only displays emails newer than 12 months, it means the “ Cached Exchange Mode ” is enabled and the Sync slider is set to “ 1 year .” To fix the problem, open Outlook and go to “ File ” > “ Account Settings ” > “ Account Name & Sync Settings.” Then drag the Sync slider to a date above 1 year.

How many days / weeks / months are displayed in a message?

The number of days, weeks, or months that is displayed in the message depends on what you have configured for the Mail to keep offline setting in Outlook. For example, if you set this value to 1 (one) month, the message displays Currently displaying all messages newer than 1 month, as shown in the following screenshot.

How long does outlook LTSC last?

Outlook LTSC 2021, Outlook 2019, Outlook 2016, and Outlook for Microsoft 365 provide the additional options of 3 days, 1 week, 2 weeks, 3 years, and 5 years. Additionally, later versions of Outlook renamed the Mail to keep offline setting to Download email for the past.

How do I view messages older than 12 months?

To temporarily view messages older than 12 months you can scroll to the end of an email list in a folder and click 'Click here to view more on Microsoft Exchange' or 'More'. To change your view permanently you can change the setting in account settings. Start Outlook. Click Account Settings on the File tab, and then click Account Settings.